Support

How can we help?

Find answers to common questions, or reach out to our team directly. We're here to help you get the most from Grevon.

Common Questions

Find answers fast.

Getting Started

Most properties are live within days. We handle the technical integration while you handle nothing — just provide access to your PMS.

No. Grevon works alongside your existing PMS. We integrate with systems like RMS, Cloudbeds, Mews, Opera, and many others.

RMS Cloud, Cloudbeds, Mews, SiteMinder, Little Hotelier, Opera, Clock PMS, and others via API. If your system isn't listed, contact us — we add new integrations regularly.

Yes. You can start a free trial immediately with no credit card required. Full platform access for 14 days.

Integration

We connect via REST APIs, webhooks, or database access depending on your PMS. Our Grevon Link API is the central hub for all data flow.

Completely. All data in transit and at rest is encrypted. Your PMS credentials never leave your infrastructure. We're GDPR, PCI DSS, and SOC 2 compliant.

Grevon maintains a local cache. We can be configured to close availability during PMS outages to prevent overbooking, or serve read-only from cache.

Yes. Grevon Link provides a complete REST API. See our Integration Docs for details.

Billing

Simple per-property pricing. No setup fees. No hidden charges. Scale grows, pricing grows proportionally.

All plans include Grevon Kore (data layer), Grevon Link (API), Grevon Pulse (booking agent), Grevon Echo (voice), and Grevon Ops (staff intelligence).

Yes. No long-term contracts. You can cancel your subscription anytime. Your data is yours — we help you export it if you leave.

Security & Compliance

Enterprise-grade: GDPR, PCI DSS Level 1, SOC 2 Type II, and ISO 27001 compliant. 256-bit encryption, redundant failover, 99.9% uptime SLA.

You do. Grevon never sells or uses your property data for any purpose outside your explicit instructions. You remain the data controller at all times.

We operate globally across multiple regions for redundancy. You can choose your primary region for data residency compliance.

Still Need Help?

Get in touch. We're here for you.

Email us or fill out the form below. We typically respond within 24 hours.

Or reach out directly:

support@grevon.ai

Response time: typically within 24 hours