Fresh perspectives on AI and hospitality.
AI Needs Bringing Back to Reality
Todd Sabo sorts the AI hype from what's real for small properties, and the five free things worth doing now.
Read article
Can AI Protect the Personal Touch?
Todd Sabo on the Glamping Show Americas podcast: answering every guest, selling the whole experience, and more time with guests on site.
Read article
The Invisible Booking Engine
ChatGPT didn't kill OTAs, but it changed who gets discovered. Here's the revenue stream your competitors don't know exists.
Read article
Agentic Bookings: The New Standard
What separates a booking chatbot from a true booking agent? It all comes down to intent, autonomy, and execution.
Read article
AIO is Not SEO (But It Matters More)
Google isn't where travellers discover hotels anymore. Here's where they are - and how to be there.
Read article
Direct Bookings Without the OTA
The math is simple: direct bookings eliminate commission. The challenge is getting discovery. We show you how.
Read article
The Voice Booking Revolution
Inbound calls are still your most reliable booking channel. AI just made them 24/7 instead of 9-to-5.
Read article
Your PMS is Sitting on Untapped Gold
Your PMS data is the most valuable asset you have. Here's why, and how to unlock its potential.
Read article
What Comes After ChatGPT?
AI is evolving fast. Here's what hospitality operators need to know about the next wave of AI capabilities.
Read article