Acceptable Use Policy

Section 1

General Principles

By using the Services you agree to comply with this AUP. You must not use the Services in any way that:

Causes or may cause damage to the Services or impairment of their availability or accessibility
Is unlawful, illegal, fraudulent, deceptive or harmful
Infringes any person's legal rights or gives rise to legal liability under any applicable law

Section 2

Prohibited Activities

You must not (and must not permit anyone acting on your behalf to):

Category	Prohibited Conduct
Security & integrity	Attempt to undermine, circumvent or breach the security, integrity or performance of the Services or Kynect's systems.
Reverse Engineering	Reverse engineer, decompile, disassemble or create derivative works of the Services or any Kynect software except to the extent expressly permitted by applicable law.
Harmful Code	Transmit viruses, malware, worms, trojans or any other harmful or malicious code.
Denial of Service	Interfere with or disrupt the Services or servers or networks connected to the Services, including any denial-of-service attacks.
Excessive Use	Use the Services in a way that imposes an unreasonable or disproportionately large load on Kynect's infrastructure or that could degrade performance for other customers.
Unauthorised Automation	Use bots, scrapers, crawlers, scripts, or any automated means to access, query or extract data from the Services (including via APIs) without Kynect's prior written consent.

Section 3

Prohibited Content & Data

You must not store, transmit or process via the Services any content or data that:

Is false, misleading, defamatory, obscene, hateful, discriminatory or inflammatory
Infringes third-party intellectual property, privacy or publicity rights
Constitutes unsolicited bulk messages ("spam"), phishing, or fraudulent communications
Promotes or facilitates illegal gambling, weapons, drugs, violence or terrorism
Contains child sexual abuse material or any material that exploits minors
Breaches applicable sanctions, export controls or anti-money-laundering laws

Section 4

Marketing & Communications

You remain solely responsible for the lawfulness of any emails, SMS or push notifications you send using the Services or in relation to guest data received resulting from bookings received from the Services. Kynect is not liable for any claims arising from your marketing communications.

Section 5

Monitoring & Enforcement

Kynect does not routinely monitor Customer content but reserves the right to monitor, scan or review any activity or content where we reasonably believe this AUP may have been breached.

If we become aware of any violation we may (without liability and without refund):

Issue a warning
Suspend or restrict access to the Services
Terminate your account immediately

Section 6

Reporting Violations

If you become aware of any violation of this AUP, please notify us immediately at abuse@kynect.direct.

Section 7

Changes to this AUP

We may update this AUP from time to time. Material changes will be notified to Customers by email or through the Platform. Continued use of the Services after any change constitutes acceptance of the updated AUP.